FAQs

What currency are the prices do I see in the site?
All prices are in USD.

How long is processing time? 
Once an order is placed, there is a processing time of 1-3 business days before the item is delivered. The day the order is placed is not included. Delivery information will be sent after order processing is complete. 

Local Delivery & International Shipping 
We currently only offer local delivery within Bermuda. 

I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 14 days to send it back to us for a full refund. Please Include your name and order number on the returned parcels.
Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.

I have a question that wasn't answered, can you please help?
Absolutely! We are here to help your experience stress-free! Please send us an email at info@royalhighnessbda.com and we will be happy to assist you in any way we can.